
Frequently asked questions.
Where do you deliver to? And how much does it cost?
Hey bestie! We deliver everywhere in Canada. To that dreamy little cottage by the lake or your cozy city nook. And guess what? Shipping is totally free for our first 200 customers. So if you're seeing this... you're probably one of them. Go ahead and treat yourself! Discount code: AURIESHIPS.
What is your return policy?
We don’t do returns unless your item arrives damaged (which is super rare because our stuff is basically invincible). But if something somehow slips through the cracks, we’ve got your back with full support. Just reach out and we’ll make it right.
How do I take care of my pieces?
Most of our jewelry is built to stay on forever—yes, even in the shower, pool, or during your third rewatch of your comfort show. It’s scratch-proof, tarnish-resistant, and made for everyday wear.
Earrings, though, live in a bit of a different world—literally. Since they sit in an open area (your ear hole, bestie), they’re exposed to more moisture and skin oils. If you wear them 24/7, they might show a little tarnishing over time. Still cute, just a little lived-in. For best results, give them a break now and then—like a spa day for your lobes.
Store your pieces in a dry place, avoid harsh chemicals, and treat them like the little treasures they are.
And how long does shipping take?
Hey bestie! Shipping usually takes 7-10 business days, depending on your location.
Translation: she’s worth the wait.
Do you offer tracking?
Yes bestie! You’ll get a tracking number as soon as your order ships so you can stalk your sparkle in real time.